Olive Branch, Mississippi agency that handles only transportation collections on contingency, with weekly broker alerts, a 24/7 client portal and attorney forwarding.
Services
Who it serves
Overview
Alexander, Winton & Associates, which also uses the name AWA Collections, is a transportation debt collection agency in Olive Branch, Mississippi, in the Memphis area. Its site says it handles only transportation collections and that it serves clients across the United States and Canada.
The firm works on contingency and pairs its collection work with fraud prevention tools. It publishes a weekly broker alert on brokers with nonpayment reports or cancelled or revoked MC numbers, and it offers an identity theft tool to help a carrier find the real company behind a debt. It also consults with shippers and receivers on fraudulent double brokering.
AWA's FAQ cites "over 100 years of combined transportation experience" across its team.
Compare with other Freight Collections providers: Southwest Recovery Services, Freight Collection Solutions Law Group and JSD Management (James, Stevens & Daniels), or see all Freight Collections.
Services
The main service is collecting unpaid transportation invoices on a contingency basis. Collection work is backed by investigation: the firm runs UCC searches, looks for affiliated companies, past associates and owners, and pulls the debtor's credit report.
When voluntary payment fails, AWA offers nationwide legal forwarding to collection attorneys, which it describes as a last resort. If the client wants to sue, AWA helps find and hire an attorney in a jurisdiction where the case can be filed.
Other services include the weekly broker alert, the identity theft tool, document submission through the site, and a 24/7 client portal for account notes and payment details. The firm also refers clients to factoring companies and insurance agents.
Who it is for
AWA's pages speak to carriers, factoring clients, shippers and receivers in trucking. A carrier with an invoice from a broker that has stopped answering, lost its authority or gone out of business is the typical case. The collection process page says a third party is often needed when the broker can no longer be reached, has closed, denies the debt or the invoices are more than 60 days old.
Shippers and receivers that were hit by a double-brokered load, or that are being asked to pay a carrier they never hired, can use the firm's consulting on double brokering.
Carriers that want to screen brokers can sign up for the weekly broker alert without placing an account.
How working with them works
Clients become clients by calling a client specialist at 662-892-8591 or by submitting a debt placement through the website. The process page lays out five steps. First, investigation of the debtor. Second, an assessment of who is legally liable, which may include the debtor, affiliate companies, officers or a third-party beneficiary. Third, the start of collection, with payment demands sent to every party involved. Fourth, if the parties refuse to pay, AWA tells the client that litigation is needed and helps hire an attorney. Fifth, a lawsuit is filed or the account is reported back as collected or noncollectable.
Fees are contingency-based, and the FAQ says that if AWA cannot collect, "you owe us nothing." Rates are not published. They depend on the age and amount of the debt, whether there is a damage claim and whether the debtor is still in business. The FAQ says debts of 60 days or older placed promptly qualify for the lowest fees. Office hours are 8 a.m. to 5 p.m. Monday through Thursday and 8 a.m. to 4 p.m. Friday, Central Time.
Questions to ask before you sign
What contingency rate applies to my account based on its age and amount, and does it change if the broker is out of business or if there is a damage claim?
Is there a minimum claim size, and will you take a single load?
If my debtor is a broker, will you file or help with a claim against its BMC-84 surety bond or BMC-85 trust, and how do you handle competing claims on the same bond?
How do you handle the federal deadline to sue for interstate freight charges, generally 18 months after the claim accrues under 49 U.S.C. 14705?
If the account goes to an attorney, who pays filing fees and attorney costs, and does your contingency rate change?
Are you licensed in the states that require a collection agency license, and in my debtor's state?
What will I see in the client portal, and how often are account notes updated?
Company background
AWA is located at 8804 Caroma Street, Suite 160, Olive Branch, Mississippi 38654. Its About page lists affiliations with the Better Business Bureau, the United Transportation Association and Freight Checkers. The site does not publish a founding year, owners, staff counts or recovery totals, and named staff appear only in customer testimonials.
The firm publishes a blog, a service area page and a testimonials page, and it can be reached at sales@awcollects.com. It is closed on weekends and major holidays.
Sources
Information compiled from public sources. Last verified November 2026. Confirm details directly with the company.
