Dover, Delaware commercial collection agency in business since 1997 with a freight and logistics practice covering shipper non-payment, broker non-payment, detention and accessorials.
Services
Who it serves
Overview
JSD Management Inc., which does business as James, Stevens & Daniels, is a licensed commercial collection agency in Dover, Delaware. It has recovered unpaid business-to-business invoices since 1997 and runs a dedicated freight and logistics collections practice.
That practice is written in trucking terms. It lists unpaid freight bills from shippers, broker non-payment to carriers, detention, layover and truck-ordered-not-used charges, lumper and accessorial reimbursements, short pays after cargo claim offsets, warehousing, drayage and LTL reweigh balances, and contract volume shortfalls.
JSD is one of the more transparent firms in this category. Its FAQ publishes a contingency range, a minimum balance and how often it sends remittances.
Compare with other Freight Collections providers: Altus Commercial Receivables, Baxter Bailey & Associates and TransCollect by TransCredit, or see all Freight Collections.
Services
On freight accounts, JSD's work starts with a load file review. It checks the rate confirmation, bill of lading, signed delivery receipt and any notice of assignment, and confirms who actually owns the invoice, which matters when a factor is involved. It then contacts the person who can release payment, separates disputed loads or charges so clean bills on the same account still get paid, and either collects, documents the dispute or refers the account to an attorney.
The firm also offers general commercial and B2B collections, small business collections for a single invoice with no portfolio required, skip tracing, accounts receivable management, international collections in more than 34 countries and a 10-day demand letter.
JSD's freight page notes the federal 18-month limit for carriers to sue over charges and points out that all claimants against a broker share the broker's financial security.
Who it is for
The freight page names motor carriers, freight brokers, 3PLs and warehouse operators as clients, on business-to-business accounts only. Debtors include shippers, brokers and retail, food and import customers.
It suits a carrier with a mix of unpaid line haul and accessorial charges from a shipper or broker that is still operating, or a broker trying to collect from shippers. The low minimum also makes it an option for small carriers with a single unpaid load.
Companies that want to keep a customer relationship may like the dispute separation step, which aims to get undisputed bills paid while the disputed ones are worked out.
How working with them works
To start, JSD asks for the debtor's business name and full address, phone numbers, email addresses, the amount owed and the sale date. It then requests invoices, statements, credit applications or correspondence as needed. Accounts are usually worked within an hour of placement, and clients get a confirmation letter within 24 hours. Quotes come within one business day.
As listed on its website in November 2026, JSD's contingency fee ranges from 10 to 50 percent of the money recovered, depending on the account's age, balance and condition. There is no setup or monthly charge and no fee if nothing is collected. Balances of $500 or more are assigned to a collector, and JSD says it will tell you up front whether a smaller balance is worth placing. Legal action needs your approval, and you pay court and filing costs for accounts that go to suit.
Clients get a placement status report and online access, and remittances go out on Tuesdays about every two weeks. JSD does not report debtors to business credit bureaus.
Questions to ask before you sign
Where in your 10 to 50 percent contingency range will my freight account fall, and why?
My balance is under $500. Is it worth placing?
If my debtor is a broker, will you help with a claim against its BMC-84 surety bond or BMC-85 trust, or refer that to an attorney?
How close is my account to the 18-month federal deadline to sue for interstate freight charges under 49 U.S.C. 14705, and how will that change your approach?
If the account goes to suit, roughly what court and filing costs should I expect, and does the contingency rate change?
Which states license you as a collection agency, and are you licensed in my debtor's state?
What does the placement status report show, and how will I know when a payment is coming?
Company background
JSD Management Inc. is based at 1283 College Park Drive, Dover, Delaware 19904, and says it has worked from Dover since 1997. Its FAQ states that it is licensed, bonded and insured, that it is a member of the International Association of Commercial Collectors and the Commercial Law League of America, and that it is a women-owned business.
The firm says about 36 percent of its ongoing placements are international accounts. It signs a nondisclosure agreement on request and accepts commercial judgments for enforcement along with any prior enforcement records. The site does not publish employee counts or recovery totals.
Sources
Information compiled from public sources. Last verified November 2026. Confirm details directly with the company.
