Freight broker TMS covering quoting, booking, tracking and billing for FTL, LTL and drayage, now part of Descartes Systems Group, with published monthly plans.
Services
Who it serves
Overview
Tai Software makes Tai TMS, a transportation management system built for freight brokerages. Its homepage presents it as a single platform for quoting, booking, tracking and billing across full truckload, less than truckload and drayage freight. Tai is based in Huntington Beach, California, and says it has served US freight brokerage for more than 20 years.
In August 2026, Descartes Systems Group announced it had acquired Tai for about US$100 million paid from cash on hand. Descartes said Tai complements its carrier onboarding, compliance, fraud prevention and visibility products, and that Tai's domain experts were joining Descartes.
Compare with other Software providers: Rose Rocket, AscendTMS and DAT Freight & Analytics, or see all Software.
Services
Quoting. Tai's instant quote view combines market rates, carrier quotes and load board options on one screen. For LTL, Tai uses direct carrier API and EDI connections and offers upfront freight class validation through Shiplify and a Tariff Wizard.
Booking and covering loads. Tai describes one-screen booking that runs from quote to covered load, including capacity sourcing, broadcasting to its network and generating rate confirmations. For FTL, the site says email-reading automation can build shipments from a user's inbox.
Tracking. Status updates are pulled from tracking integrations, an automated track and trace agent and SMS, which Tai says reduces manual check calls.
Billing and audit. Tai imports carrier bills, audits them against the rate confirmation, flags exceptions and generates customer invoices.
Customer portal and reporting. Brokers can give shippers a branded self-service portal to quote, book, track and retrieve documents. Dashboards cover carrier scorecards, lane profitability, sales commissions and variance analysis, with optional export to business intelligence tools.
Who it is for
Tai is built mainly for freight brokerages, from smaller teams to high-volume operations, and its plan structure scales from two staff logins up to enterprise arrangements. Its demo form also lists 3PLs, carriers and shippers as company types. Brokers with a meaningful LTL book may find its direct LTL carrier connections and class validation tools especially relevant, while FTL brokers will look at its load board and tracking integrations.
Brokers comparing Tai with other options should look closely at how the plan limits line up with their business. Each tier caps staff logins, client portal logins, carrier profiles and included shipments, so a brokerage with a large carrier base but a small team may hit one limit well before the others. Mapping your current monthly shipment count, headcount and active carrier list against the published tiers is a quick way to see which plan you would actually need.
How working with them works
Tai publishes its pricing. As listed on its website in November 2026, monthly plans were: Growth at $995 with 2 staff logins, 10 client logins, 500 carrier profiles and 200 included shipments; Premium at $2,465 with 6 staff logins, 40 client logins, 2,000 carrier profiles, 1 customer EDI and 600 shipments; Premium + at $4,595 with 12 staff logins, 80 client logins, 3,000 carrier profiles, 3 customer EDIs and 1,200 shipments; and Pro at $7,925 with 25 staff logins, 175 client logins, 6,000 carrier profiles, 5 customer EDIs and 2,500 shipments. Enterprise pricing is by request.
All plans list partner integrations, a branded client portal, API consultation, email and phone support, a dedicated customer success manager, a dedicated launch and quarterly business reviews. Overage pricing applies above included shipment counts, but the rates are not published. Tai lists two-way load board integrations with DAT, Truckstop and 123Loadboard and says it charges no per-connection or middleware fees.
Questions to ask before you sign
What are the overage rates for shipments, logins and carrier profiles above your plan's limits, and how often are they billed?
How long does the dedicated launch take from contract to go-live, and is there an implementation fee?
Which integrations are included on your plan? Ask specifically about your load boards, accounting system, ELD and tracking providers, and LTL carriers.
How will the Descartes acquisition affect pricing, the product roadmap and support over the next few years?
What is the contract length, renewal process and cancellation policy?
Can you export all shipment, customer and carrier data in a usable format if you leave?
Company background
Tai's about page says the company was founded by freight industry veterans with long experience in logistics and technology, and that hundreds of brokerages use the platform. Its office is at 401 Main Street in Huntington Beach, California. The founding year was not stated on the pages we reviewed.
Descartes Systems Group announced the acquisition of Tai on August 24, 2026. Descartes described Tai as covering the shipment lifecycle across truckload, LTL, drayage and cross-border moves, and said the deal adds transaction, carrier and shipment execution data to its Global Logistics Network.
Sources
Information compiled from public sources. Last verified November 2026. Confirm details directly with the company.
